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Invitation to Apply from Mary Dana Hinton, Ph.D., Hollins University’s 13th President 

In 2020, Hollins University embarked on a bold and necessary plan to ensure all of our students are heard, seen, and valued, and feel safe on campus; to create an environment of inclusive excellence that supports rigorous teaching and learning in the liberal arts tradition; and to develop a plan that guides our efforts to be an inclusive community. This year, we continue to actively advance the work of belonging, pluralism, and student success on campus. Excellence at Hollins encompasses our commitment to interdisciplinary and experiential learning for all students. It’s an exciting and hopeful time to join our community; I invite you to learn more about us and to submit an application. 

Levavi Oculos!
President Mary Dana Hinton, Ph.D.
Hollins University

(positions last updated 8/18/25)

Questions?

Contact Human Resources!

hollinshr@hollins.edu
540-362-6660

  • Administrative Assistant for the Dean of Students Office – NEW!

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    (posted 8/5/25)

    Hollins University in Roanoke, Virginia is seeking qualified candidates for the position of Administrative Assistant for the Dean of Students Office.

    About the Role

    The administrative assistant plays a crucial role in ensuring the efficient daily operations of the Dean of Students office, serving as the first point of contact for students, faculty, staff, and visitors. Reporting to the Dean of Students and supervising 2-3 student employees, this position provides administrative, logistical, and operational support to the dean and other Student Success, Well-Being, and Belonging (SSWBB) staff.

    Specific duties include the following:

    • Serve as the primary point of contact for the Dean of Students Office greeting visitors, answering phone calls, replying to general e-mails, and responding to inquiries from students, parents, faculty, and staff.
    • Provide administrative support to the Dean of Students including calendar management, scheduling meetings, and preparing electronic and print communications.
    • Schedule, train, supervise, and evaluate student workers in the Dean of Students Office.
    • Manage and maintain records, files, and databases related to SSWBB and university policies.
    • Assist with planning and coordinating student programs, events, and activities in collaboration with SSWBB staff.
    • Process paperwork related to student conduct, housing, and other student services while ensuring accuracy and compliance with university policies.
    • Support the preparation of communications, presentations, and reports for the Dean of Students Office.
    • Maintain presence for office social media accounts.
    • Assist in managing budgets and process invoices, reimbursements, and purchase orders.
    • Handle internal and external mail.
    • Maintain office supplies and handle office equipment issues, ensuring necessary materials are available for staff and events.

     

    Position Qualifications

    Successful applicants must have the following qualifications and experience:

    • High school diploma or equivalent
    • Minimum of two years of relevant experience
    • Proficiency with Microsoft Office
    • Experience with social media
    • Excellent written and verbal communication, interpersonal, and customer service skills
    • Excellent organizational, time management, multitasking, detail, and accuracy skills
    • Abilities to work in a fast-paced environment with constant interruptions and fluctuating priorities and to meet deadlines
    • Abilities to work independently, as a member of a team, and without supervision at times
    • Ability to work effectively with all university constituencies including students and their families, faculty, staff, alumnae/i, and campus guests
    • Abilities to manage confidential and sensitive information and maintain discretion
    • Ability and willingness to occasionally work outside normal business hours in support of office/division activities

     

    Preferred candidates will have the following:

    • Two years of college
    • Administrative assistant experience in higher education or student services setting
    • Ellucian Banner or equivalent database experience
    • Familiarity with database management
    • Valid United States driver’s license with minimal violations

     

    Application Process

    Qualified candidates should submit a cover letter and resume to hollinshr@hollins.edu.  Candidates are encouraged to comment in their cover letter on how their contributions will further the university’s efforts to ensure the success and inclusion of all members of its community.  Review of applications will begin immediately and will continue until the position is filled.  Semi-final candidates will be asked to submit contact information for three references.  Once the selected candidate accepts a contingent employment offer, if they have a United States driver’s license, a motor vehicle background check will be conducted. 

    About Hollins

    Hollins University is dedicated to academic excellence, creativity, belonging, and preparing students for lives of purpose.  Hollins provides an outstanding and academically rigorous undergraduate liberal arts education for women and entrepreneurial and innovative graduate programs for all in a gender-inclusive environment.  The university promotes opportunities for research, study abroad, and leadership training, and offers real-world experience through global internships supported by an extensive alumnae/i network.

    Hollins University is committed to providing equal opportunity in employment. No employee or applicant shall be discriminated against on the basis of race, color, religion, sex (including transgender status, sexual orientation, pregnancy, and gender identity), national or ethnic origin, age, disability, genetic information, military or veteran status, or any other category protected by applicable state and federal laws.

    Visit www.hollins.edu for more information.

  • Assistant Barn Manager

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    (posted 6/17/25)

    Hollins University in Roanoke, Virginia invites applications for the position of Assistant Barn Manager.

    This is an exciting opportunity to support one of the nation’s most historied equestrian schools and member of the Old Dominion Athletic Conference (ODAC).  The Hollins riding program boasts an on-campus riding facility that supports an impressive array of talented and beloved horses and committed and competitive riders.  This is a full-time, 12-month administrator position within the university’s Athletics Department that reports to the Director of the Equestrian Program & Head Riding Coach and collaborates with the Barn Manager.

    About the Role

    The Assistant Barn Manager supports an array of responsibilities necessary for the Hollins University Riding Center to thrive.  Working under the guidance of the Barn Manager, this role directly supports the daily operations of the Riding Center.  The position supports all elements of barn management including proper horse care, upkeep and maintenance of riding facilities, and supervision of groom/stable workers and work-study students.

    Position Qualifications

    Successful applicants must have the following qualifications and experience:

    • High school diploma or equivalent
    • Minimum of five years of direct experience in horse care
    • Thorough understanding and working knowledge of equine first aid, bandaging, clipping, trimming/pulling, lunging, schooling, and sole change
    • Effective communication, interpersonal, role-modeling, and organizational skills
    • Commitment to supporting a safe barn environment and experience for riders of all levels
    • Ability to work within the framework of the Intercollegiate Horse Shows Association (IHSA) and other riding associations’ rules and regulations as relevant
    • Ability to work effectively with student, campus, alumnae/i, and equestrian organization constituencies
    • Ability to work well with students and colleagues from all backgrounds and with varying levels of riding experience
    • Ability to work independently and as part of a team
    • Ability and willingness to transport horses for off-campus appointments and competitions
    • Ability and willingness to travel and work evenings and weekends
    • Valid United States driver’s license with minimal violations

     

    Preferred candidates will have the following:

    • College degree
    • Experience with barn management in a riding facility
    • Experience with intercollegiate riding
    • Experience driving a rig and six-horse trailer
    • Experience in a single-sex, residential, liberal arts higher education institution

     

    Application Process

    Qualified candidates should submit a cover letter and resume to hollinshr@hollins.edu.  Candidates are encouraged to comment in their cover letter on how their contributions will further the university’s efforts to ensure the success and inclusion of all members of its community.  Review of applications will begin immediately and will continue until the position is filled.  Semi-final candidates will be asked to submit contact information for three references.  Once the selected candidate accepts a contingent employment offer, a motor vehicle background check will be conducted.

    About Hollins

    Hollins University is dedicated to academic excellence, creativity, belonging, and preparing students for lives of purpose.  Hollins provides an outstanding and academically rigorous undergraduate liberal arts education for women and entrepreneurial and innovative graduate programs for all in a gender-inclusive environment.  The university promotes opportunities for research, study abroad, and leadership training, and offers real-world experience through global internships supported by an extensive alumnae/i network.

    Hollins University is committed to providing equal opportunity in employment.  No employee or applicant shall be discriminated against on the basis of race, color, religion, sex (including transgender status, sexual orientation, pregnancy, and gender identity), national or ethnic origin, age, disability, genetic information, military or veteran status, or any other category protected by applicable state and federal laws.

    Visit www.hollins.edu for more information.

  • Associate Vice President for Development – NEW!

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    (posted 7/17/25)

    Hollins University in Roanoke, Virginia is seeking qualified candidates for the position of Associate Vice President for Development. There is opportunity for this position to be primarily a remote role with on-campus work required approximately once per month and as needed during peak projects and events.

    About the Role

    The Associate Vice President for Development oversees the team responsible for major giving, planned giving, and annual giving at Hollins University. Reporting to and collaborating with the Vice President for Institutional Advancement, the AVP for Development provides strategic guidance on fundraising efforts at Hollins University including its $250 million comprehensive campaign. This position manages two positions (the Director of the Hollins Fund and the Donor Relations and Research Manager), works to build a sustainable donor pipeline, develops donor and prospect strategies, and supports gift officers in creating and managing portfolios with the highest potential donors. Additionally, this role collaborates with campus colleagues across academic and administrative departments to understand funding priorities and engage them as needed to build strong donor relationships and support the implementation of major giving and campaign initiatives. This includes the development and execution of strategies working with the appropriate Institutional Advancement division team members, the Cabinet, faculty, and/or staff to advance the university’s overall mission and outreach to alumnae/i, parents, friends, corporations, and foundations.

    Specific duties include the following:

    • Oversee the planning and implementation of all programs and activities designed to advance major and planned giving, annual giving, and campaign fundraising by helping establish goals for all team members and by directing the strategic implementation and assessment of fundraising and engagement strategies to achieve those goals.
    • Directly manage two professional staff members who have responsibility for major and planned giving, annual giving, and the campaign.
    • In collaboration with the Senior Philanthropic Advisor, provide professional guidance and leadership in identifying and executing strategies that are most likely to be achieved through private philanthropy.
    • Manage the cultivation, solicitation, and stewardship of a small portfolio of gift prospects, including annual recipient and commitment goals, through personal visits and other forms of communication.
    • Develop and maintain ongoing relationships with donors in portfolio and communicate regularly by mail, email, and phone.
    • Coordinate donor visits, develop strategies, work collaboratively, and train volunteers to maximize fundraising success.
    • Work and travel with other staff to plan and conduct visits, presentations, and events.
    • Produce proposals, reports, and other cultivation, solicitation, and stewardship materials as needed.
    • Oversee the Hollins Advancement Volunteers (HAV) program including managing volunteer recruitment, training, recognition, and ongoing engagement. This work will be done in close collaboration with staff in Alumnae/i Engagement and other members of the Institutional Advancement team to ensure a coordinated and effective volunteer program.
    • Represent the university at events, to volunteer groups, and in the Roanoke Valley community with the goal of increasing the visibility of Hollins’ advancement priorities and needs.
    • Assist with publicity arrangements on important gifts, programs, accomplishments, and events.
    • Independently manage a select portfolio of gift prospects by cultivating relationships, soliciting contributions, and stewarding donors through personalized outreach – including in-person visits and other strategic communications – to meet annual engagement and fundraising goals.
    • Follow up on cultivation activities with appropriate gift solicitation, reporting, and stewardship of donors.
    • Monitor all prospect contacts to ensure positive and purposeful prospect and donor relations.
    • Assist in the recognition and prioritization of institutional funding needs.
    • Keep abreast of institutional and departmental priorities and programs.
    • Maintain and develop procedures in coordination with the Advancement Services team on follow-up of all gifts and pledges.

     

    Position Qualifications

    Successful applicants must have the following qualifications and experience:

    • Bachelor’s degree.
    • Minimum of six years of progressive advancement leadership.
    • Knowledge of development moves management and other prospect development techniques.
    • Demonstrated success facilitating the cultivation and solicitation of donors.
    • Excellent writing, speaking, interpersonal, and organizational skills.
    • Proven abilities to manage projects, set priorities, work within deadlines, and meet goals.
    • Abilities to analyze, prioritize, and execute work and operate with considerable independence and as an effective member of the team.
    • Must be flexible and able to balance a variety of activities.
    • Sound judgment, willingness to take initiative, and ability to keep matters confidential.
    • Proficiency with Microsoft Office.
    • Leadership presence that is effective with a variety of constituencies including trustees, faculty, senior administration, and high-level volunteers.
    • A collaborative and inspiring approach that is supported by data-centered rigor and a strong emphasis on accountability.
    • Valid United States driver’s license with minimal violations.
    • Ability and willingness to travel by car, plane, and train.
    • Ability and willingness to work evenings and weekends.

     

    Preferred candidates will have the following:

    • Master’s degree.
    • Proven success leading to a major fundraising function in higher education.
    • Previous capital campaign experience, ideally in a higher education institution.
    • Successful track record of working with volunteers and board members.
    • Familiarity with and history of securing planned and blended gifts and of working to establish and administer high-level corporate partner programs.

     

    Application Process

    Qualified candidates should submit a cover letter and resume to hollinshr@hollins.edu.  Candidates are encouraged to comment in their cover letter on how their contributions will further the university’s efforts to ensure the success and inclusion of all members of its community.  Review of applications will begin immediately and will continue until the position is filled.  Semi-final candidates will be asked to submit contact information for three references.  Once the selected candidate accepts a contingent employment offer, criminal history, credit history, and motor vehicle background checks will be conducted.

    About Hollins

    Hollins University is dedicated to academic excellence, creativity, belonging, and preparing students for lives of purpose.  Hollins provides an outstanding and academically rigorous undergraduate liberal arts education for women and entrepreneurial and innovative graduate programs for all in a gender-inclusive environment.  The university promotes opportunities for research, study abroad, and leadership training, and offers real-world experience through global internships supported by an extensive alumnae/i network.

    Hollins University is committed to providing equal opportunity in employment. No employee or applicant shall be discriminated against on the basis of race, color, religion, sex (including transgender status, sexual orientation, pregnancy, and gender identity), national or ethnic origin, age, disability, genetic information, military or veteran status, or any other category protected by applicable state and federal laws.

    Visit www.hollins.edu for more information.

  • Electrician/General Maintenance Repair Person

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    (posted 9/11/24)

    Hollins University in Roanoke, Virginia is seeking qualified candidates for an electrician/general maintenance repair person.  Scheduled hours are Mon.-Fri., 8:00 a.m. – 4:30 p.m., with additional hours as needed.  Maintenance employees are eligible for health and life insurance; vacation, sick, and holiday pay; extended year-end holiday pay; retirement plan; and tuition assistance benefits.

    About the Role

    The electrician/general maintenance repair position installs, inspects, tests, maintains, repairs, and replaces electrical circuits, components, controls, fixtures, appliances, and equipment using necessary hand tools and testing instruments.  This position provides general maintenance and repair services to buildings, fixtures, utilities, and vehicles; performs installations, inspections, preventive maintenance, cleaning, adjustment, repair, and replacement of plumbing, heating, water, gas, fire protection, and sewage systems; fuels, maintains fluid levels, and conducts general safety inspections of campus vehicles; and repairs and maintains gym exercise equipment and other mechanical devices on campus including bleachers, sprinklers, fire alarms, and generators.  This role also makes repair arrangements, orders equipment and supplies, and keeps maintenance records.

    Position Qualifications

    Successful applicants must have a high school diploma or equivalent, minimum of two years of general maintenance experience, and minimum of three years of electrician experience.  Must have general knowledge of maintenance of heating, air conditioning, steam, condensate, and chilled water lines and carpentry; basic knowledge of safety checks and minor repairs to vehicles and small equipment; and knowledge of and demonstrated skill in use of materials and tools used in general maintenance and advanced electrical work.  Candidates must have abilities to read and understand blue prints and national and local electrical codes.  Position requires full range of body motion, including lifting/carrying up to 50 pounds; abilities to operate motorized equipment and hand and power tools; and ability to work indoors and outdoors in varying environments.  Candidates must have excellent communication skills, basic computer skills, and a valid United States driver’s license with minimal violations.  Applicants must also be self-starters, team players, and have ability to understand and follow directions.

    Application Process

    Employment applications may be obtained here and should be returned via e-mail to hollinshr@hollins.edu or via fax to 540-362-6571.  Once the selected candidate accepts a contingent employment offer, criminal history and motor vehicle background checks will be conducted.

    About Hollins 

    Hollins University is dedicated to academic excellence, creativity, belonging, and preparing students for lives of purpose.  Hollins provides an outstanding and academically rigorous undergraduate liberal arts education for women and entrepreneurial and innovative graduate programs for all in a gender-inclusive environment.  The university promotes opportunities for research, study abroad, and leadership training, and offers real-world experience through global internships supported by an extensive alumnae/i network.

    Hollins University is committed to providing equal opportunity in employment. No employee or applicant shall be discriminated against on the basis of race, color, religion, sex (including transgender status, sexual orientation, pregnancy, and gender identity), national or ethnic origin, age, disability, genetic information, military or veteran status, or any other category protected by applicable state and federal laws.

    Visit www.hollins.edu for more information.

  • General Maintenance Repair Person with Plumbing Experience

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    (posted 7/6/24)

    Hollins University in Roanoke, Virginia is seeking qualified candidates for a general maintenance repair person with strong plumbing experience.  Scheduled hours are Mon.-Fri., 8:00 a.m. – 4:30 p.m., with additional hours as needed.  Maintenance employees are eligible for health and life insurance; vacation, sick, and holiday pay; extended year-end holiday pay; retirement plan; and tuition assistance benefits.

    This position provides general maintenance and repair services to buildings, fixtures, utilities, and vehicles; performs installations, inspections, preventive maintenance, cleaning, adjustment, repair, and replacement of plumbing, heating, water, gas, fire protection, and sewage systems; fuels, maintains fluid levels, and conducts general safety inspections of campus vehicles; and repairs and maintains gym exercise equipment and other mechanical devices on campus including bleachers, sprinklers, fire alarms, and generators.  This role also makes repair arrangements, orders equipment and supplies, and keeps maintenance records.

    Successful applicants must have a high school diploma or equivalent, minimum of two years of general maintenance experience, and minimum of three years of plumbing experience.  Additional education requirements include advanced knowledge of plumbing lines; general knowledge of heating, air conditioning, steam, condensate, and chilled water lines and carpentry; basic knowledge of safety checks and minor repairs to vehicles and small equipment; and knowledge of and demonstrated skill in use of materials and tools used in general maintenance and advanced plumbing work.  Position requires full range of body motion, including lifting/carrying up to 50 pounds; abilities to operate motorized equipment and hand and power tools; and ability to work indoors and outdoors in varying environments.  Candidates must have excellent communication skills, basic computer skills, and a valid United States driver’s license with minimal violations.  Applicants must also be self-starters, team players, and have ability to understand and follow directions.

    Employment applications may be obtained here and should be returned via e-mail to hollinshr@hollins.edu or via fax to 540-362-6571.  Once the selected candidate accepts a contingent employment offer, criminal history and motor vehicle background checks will be conducted. 

    Hollins University is dedicated to academic excellence, creativity, belonging, and preparing students for lives of purpose.  Hollins provides an outstanding and academically rigorous undergraduate liberal arts education for women and entrepreneurial and innovative graduate programs for all in a gender-inclusive environment.  The university promotes opportunities for research, study abroad, and leadership training, and offers real-world experience through global internships supported by an extensive alumnae/i network.

    Hollins University is committed to providing equal opportunity in employment. No employee or applicant shall be discriminated against on the basis of race, color, religion, sex (including transgender status, sexual orientation, pregnancy, and gender identity), national or ethnic origin, age, disability, genetic information, military or veteran status, or any other category protected by applicable state and federal laws.

    Visit www.hollins.edu for more information.

  • Groom/Stable Workers (full-time and part-time)

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    (posted 6/17/25)

    Hollins University in Roanoke, Virginia seeks applications for full-time and part-time groom/stable workers to clean stalls, feed and groom horses, and perform general barn duties.

    Full-time hours are primarily 5:30 a.m. – 2:30 p.m. five days/week, including one weekend day, with flexibility for two days off per week.  Part-time hours are flexible in the afternoons five days/week; exact times and days are to be determined, but will likely include one weekend day.  Full-time employees are eligible for health and life insurance, paid time off, retirement plan, and tuition assistance benefits.  Part-time employees are eligible for certain benefits on a pro-rated basis.

    Experience working with horses preferred.  Must have a valid United States driver’s license with minimal violations.  Once the selected candidate accepts a contingent employment offer, a motor vehicle background check will be conducted.  Employment applications may be obtained here and should be returned to hollinshr@hollins.edu or via fax to 540-362-6571.

    Hollins University is dedicated to academic excellence, creativity, belonging, and preparing students for lives of purpose.  Hollins provides an outstanding and academically rigorous undergraduate liberal arts education for women and entrepreneurial and innovative graduate programs for all in a gender-inclusive environment.  The university promotes opportunities for research, study abroad, and leadership training, and offers real-world experience through global internships supported by an extensive alumnae/i network.

    Hollins University is committed to providing equal opportunity in employment.  No employee or applicant shall be discriminated against on the basis of race, color, religion, sex (including transgender status, sexual orientation, pregnancy, and gender identity), national or ethnic origin, age, disability, genetic information, military or veteran status, or any other category protected by applicable state and federal laws.

    Visit www.hollins.edu for more information.

  • Student Success Coach – NEW!

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    (updated 8/8/25)

    Hollins University in Roanoke, Virginia is seeking qualified candidates for a Student Success Coach.

    About the Role 

    Using a data-driven approach, the Student Success Coach fosters undergraduate student persistence and degree completion by coordinating academic support and other campus services for an assigned group of students. The coach’s goal is to assist students to ensure they are making sufficient academic progress and earning their degrees on time. This position helps students access other campus resources and provides holistic, growth-oriented, learning-centered, culturally-responsive, and strength-based support for students to help them identify and achieve their educational, personal, and professional goals. The coach begins working with students once they enroll at the university and helps with their transition to Hollins. They then continue meeting individually with students to help them understand academic opportunities, requirements, and other matters relevant to academic progress. This position reports to the Dean of Students.

    Specific duties include the following:

    • Provide holistic, growth-oriented, learning-centered, culturally-responsive, and strength-based support to help undergraduate students identify and achieve their educational, personal, and professional goals and connect them with resources within and beyond the Student Success Center
    • Welcome new students during early summer and work collaboratively with Admission staff to ensure students’ successful transition to Hollins
    • Regularly communicate with assigned students
    • Build success plans collaboratively with individual students and campus partners
    • Coordinate with students’ academic advisors regarding academic concerns and progress
    • Work collaboratively with faculty and staff across the undergraduate program including Admission, advising, Career Development and Life Design, Center for Learning Excellence, Financial Aid, International Programs, and student life
    • Attend weekly meetings as a member of the CARE (campus assessment, response, and evaluation) team
    • Serve as designated lead for concerns arising for assigned students including communications through the Hollins early alert and other systems and manage those cases
    • Work with supervisor to provide reports and identify students at risk of not meeting academic expectations
    • Collect data to inform broader retention, persistence, and student success efforts

     

    Position Qualifications

    Successful applicants must have the following qualifications and experience:

    • Bachelor’s degree
    • Minimum of two years of experience in student services, academic support, higher education, or related experience
    • Excellent written and verbal communication, interpersonal, and customer service skills
    • Excellent organizational, multitasking, detail, and accuracy skills
    • Demonstrated success working effectively with students
    • Ability to develop and maintain collaborative working relationships with faculty and staff
    • Ability to manage confidential and sensitive information and maintain discretion
    • Deep understanding of and commitment to working in and fostering a diverse, equitable, and inclusive environment
    • Demonstrated commitment to student success and advocacy for student needs
    • Proficiency with Microsoft Office
    • Ability and willingness to work evenings and weekends as needed

     

    Preferred candidates will have a bachelor’s degree in a field related to social work, counseling, or higher education; familiarity with liberal arts curriculum and single-sex, small, residential campuses; and knowledge of FERPA and other regulations related to student information.

    Application Process

    Qualified candidates should submit a cover letter and resume to hollinshr@hollins.edu.  Candidates are encouraged to comment in their cover letter on how their contributions will further the university’s efforts to ensure the success and inclusion of all members of its community.  Review of applications will begin immediately and will continue until the position is filled.  Semi-final candidates will be asked to submit contact information for three references.  Once the selected candidate accepts a contingent employment offer, a criminal history background check will be conducted. 

    About Hollins

    Hollins University is dedicated to academic excellence, creativity, belonging, and preparing students for lives of purpose.  Hollins provides an outstanding and academically rigorous undergraduate liberal arts education for women and entrepreneurial and innovative graduate programs for all in a gender-inclusive environment.  The university promotes opportunities for research, study abroad, and leadership training, and offers real-world experience through global internships supported by an extensive alumnae/i network.

    Hollins University is committed to providing equal opportunity in employment. No employee or applicant shall be discriminated against on the basis of race, color, religion, sex (including transgender status, sexual orientation, pregnancy, and gender identity), national or ethnic origin, age, disability, genetic information, military or veteran status, or any other category protected by applicable state and federal laws.

    Visit www.hollins.edu for more information.

  • Student Success Navigator – NEW!

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    (posted 8/18/25)

    Hollins University in Roanoke, Virginia is seeking qualified candidates for a Student Success Navigator.

    About the Role 

    The Student Success Navigator serves as a central role in the operations of and service for The Green and the Wyndham Robertson Library. This role provides concierge-like service for students, ensuring a warm reception with quick access to services they need. The position is focused on student care, helping them navigate their needs in The Green, following up after appointments to build trusting relationships, and tracking data and producing reports to measure the effectiveness of support services.

    Additionally, this position provides administrative support for offices located within The Green and the library. Proactive communications and collaborative interactions with staff in offices that constitute The Green (Student Success Coaching, Career and Life Design, the Center for Learning Excellence, Global Learning, and HU Connect) and the library are essential in the daily tasks of this role.

    The navigator reports jointly to the Director of Career and Life Design and the Assistant University Librarian.

    Specific duties include the following:

    • Student Engagement and Support: Serve as the first point of contact for students visiting The Green providing a welcoming, student-centered presence. Conduct seamless referrals to relevant offices and ensure timely follow-up and continuity of care. Monitor student alerts and respond to student inquiries.
    • Operational Excellence and Administrative Support: Provide daily logistical, operational, and administrative support for offices located in The Green. Oversee cleanliness and supply inventory for shared spaces. Coordinate scheduling and room usage for The Green’s or the library’s communal or shared spaces including the conference room in The Green. Manage library material orders. Attend and support meetings for The Green and the library.
    • Data Management: Handle check-in data and general data entry, report generation, and ensure data quality in The Green’s databases, particularly for student visits and utilization metrics.
    • Event Support: Coordinate student-centric activities sponsored and initiated by The Green and the library, ensuring smooth logistics and a hospitable environment. Collaborate with library staff to schedule and support events in other commons spaces and classrooms in the library. Support library events and assist with catering orders and logistics.
    • Team Collaboration:Contribute to the overarching goals of The Green and the library and the team members located within. Actively engage in data collection and processing, strategizing, and planning in support of activities of The Green.
    • Social Media and Marketing: Creatively represent The Green and the library by helping create flyers and social media marketing for events and support the execution of marketing plans. Act as a liaison with Printing, Mailing, and Shipping for special print needs.
    • Fiscal Support: Assist with credit card management and reconciliation for The Green and the library. Manage the library’s budget, including check requests and budget line tracking.

     

    Position Qualifications

    Successful applicants must have the following qualifications and experience:

    • High school diploma or equivalent
    • Minimum of one year of relevant experience
    • Experience creating highly welcoming and personable environments, especially for young adults
    • Experience with data visualization and data management
    • Excellent written and verbal communication and customer service skills
    • Excellent organizational, time management, multitasking, detail, and accuracy skills
    • Strong analytical and problem-solving skills
    • Abilities to work adaptively in a collaborative environment with frequent interruptions and fluctuating priorities and to meet deadlines
    • Abilities to work independently, as a member of a team, and without supervision at times
    • Abilities to manage confidential and sensitive information and maintain discretion
    • Ability and willingness to occasionally work outside normal business hours in support of department/office activities

     

    Preferred candidates will have the following:

    • College degree
    • Prior administrative or reception role in higher education
    • Previous experience in a higher education setting working with various stakeholders including students and their families, faculty, staff, alumnae/i, and campus guests

     

    Application Process

    Qualified candidates should submit a cover letter and resume to hollinshr@hollins.edu.  Candidates are encouraged to comment in their cover letter on how their contributions will further the university’s efforts to ensure the success and inclusion of all members of its community.  Review of applications will begin immediately and will continue until the position is filled.  Semi-final candidates will be asked to submit contact information for three references.

    About Hollins

    Hollins University is dedicated to academic excellence, creativity, belonging, and preparing students for lives of purpose.  Hollins provides an outstanding and academically rigorous undergraduate liberal arts education for women and entrepreneurial and innovative graduate programs for all in a gender-inclusive environment.  The university promotes opportunities for research, study abroad, and leadership training, and offers real-world experience through global internships supported by an extensive alumnae/i network.

    Hollins University is committed to providing equal opportunity in employment. No employee or applicant shall be discriminated against on the basis of race, color, religion, sex (including transgender status, sexual orientation, pregnancy, and gender identity), national or ethnic origin, age, disability, genetic information, military or veteran status, or any other category protected by applicable state and federal laws.

    Visit www.hollins.edu for more information.