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When will the heat come on (or be turned off)?

Switchover from heating to cooling
Air conditioning may not begin until the outside temperature has reached 75°F for seven consecutive days.

Switchover from cooling to heating 
Heating may not begin until the high outside air temperature has dropped below at least 55°F for seven consecutive days.

Special problems or hardships with these policies should be addressed to the executive vice president and chief operating officer.