FAQs for Alumnae/i using

Log in to Connect@Hollins.
What’s inside Connect@Hollins?
How do I log in?
I’m having problems logging in.
How do I update my information?
How do I find a classmate in the online directory?

• On the Alumnae Connections home page you will see a green box at the upper right that says Connect@Hollins.
• Click on the link for Connect@Hollins.
• At this page, click on Enter Secure Area.
• Now you’re at the login page.
• Enter your nine-digit ID and your six-digit PIN.
  o Hollins will be eliminating the use of social security numbers as identification numbers for our campus community. On January 31, 2009, system-generated IDs were created for everyone within the Hollins University community: students, faculty, staff, and alumnae/i. Please contact us by e-mail at alumnae@hollins.edu to verify your 9-digit Hollins ID number. When contacting us, please provide your full name, class year, major, and birth date.
• After you log in for the first time, you will be prompted immediately to change your PIN to a different six-digit number.
• You will also be prompted to create a hint question – this will help remind you of your PIN should you forget it in the future.
  o If you forget your PIN in the future, at the log in page, enter your user ID and click the “forgot PIN?” button.
  o You will see your hint question. Type in your answer.
  o You will be logged in and your PIN will be reset to what it was initially.
  
• You will also see a Terms of Use page.
• Now, you’re inside Connect@Hollins!
  

021609