FAQs for Alumnae/i using

Log in to Connect@Hollins

What's inside Connect@Hollins?

How do I log in?

I'm having problems logging in.

How do I update my information?

How do I find a classmate in the online directory?

Q: What is Connect@Hollins?
A: It is a secure, password-protected online area that contains information and services for alumnae/i. There is an online alumnae/i directory and a form to submit class notes online. You can also submit changes in your e-mail address, home and business addresses, and phone numbers. We are working on many other services, so check back often.

When you log in for the first time, you will see a Terms of Use page, and you will be asked to change your PIN. You will also be able to add a security question to help remind you of your PIN, in case you forget it in the future.

Inside Connect@Hollins, you can select to show or hide certain information in your online directory profile.
What's inside?

Q: Who can use Connect@Hollins?
A: Undergraduate alumnae and graduate program alumni of Hollins. If you attended Hollins at least one semester as an undergraduate, you are considered an alumna, and you have access to Connect@Hollins.

Q: What is my nine-digit identification number (ID)?
A: Your ID number is usually the same as your Social Security number. If you are unable to log in, it may be that we have another number set up for you in our system. Please contact us by e-mail at alumnae@hollins.edu to verify your ID number.
Problems logging in.

Q: What is my personal identification number (PIN)?
A: Your PIN is usually your birth date in a six-digit format (ex. September 5, 1968 would be 090568). If you are unable to log in, your PIN may have defaulted to the last six digits of your ID number. If you still have trouble logging in, please contact us by e-mail at alumnae@hollins.edu to verify your PIN.
Problems logging in.

Q: Why is my identification number my social security number?
A: Hollins University uses social security numbers only within its secure computer systems as a way of identifying student records, which then become alumnae/i records. Social security numbers are considered restricted information and are not shared or made available to any third parties in any way. No one can "see" your ID when you're using Connect@Hollins - unless they are standing behind you and watching you type it in! Click here to read the Hollins University Alumnae Web Site Privacy Policy and Terms of Use.

Q: I don't want you to use my social security number as my ID. Can you change it?
A: Unfortunately, we do not have the resources that would enable us to change identification numbers. Many colleges and universities use social security numbers to identify their students and alumnae/i. Our computer systems are completely secure and we can assure you that your social security number is safe. We will be working over the next 18-24 months to create a single-sign-on to the alumnae Web site and services, which would be an ID you can control.

Q: Can I use the alumnae information I find in Connect@Hollins to market my business to my classmates and friends?
A: No. Alumnae names, addresses and other pieces of biographical information are protected and confidential. This information is for noncommercial, personal use only, or for official Hollins University business. Use of this information for other purposes is strictly prohibited. Click here to read our privacy policy.

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