Complete Responses to L-SAC Form
| Name_of_Survey | Purpose | Organization | URL | Dates Administered | Response Rate | Description_of Survey | Data_Obtained | Comments | Contact Info |
| Library Survey for Students | General | Hollins University | http://www.hollins.edu/academics/library/survey.htm | 11/27/01-
12/13/01 |
101/963 =
10.5% |
18 multiple choice questions broken into 3 categories Library Use, Services, Collection. Asked for comments at end. | Survey received online and in boxes around campus. Tabulated data was used in house to evaluate our basic services and to make specific improvements to these services. | This was a very useful "how are we doing?" survey. Staff found the comments section particularly useful. We plan to follow-up with a survey to faculty. | Jamie Redwine, Director of Technical Services & Systems, jredwine@hollins.edu |
| LSU Libraries Survey | General | Louisiana State University Libraries | LSU Libraries Survey (RTF file) | no data | no data | no data | no data | no data | Tom Diamond, Louisiana State University |
| Library Services Survey of VCU Northern Virginia | Instruction & Outreach Services Assessment | Virginia Commonwealth University Libraries | http://www.people.vcu.edu/~dream/novasurv.htm | 03/15/02-
05/10/02 |
100/250
40% |
To assess student and faculty awareness of and satisfaction with services provided to an off-campus population approximately 100 miles from our campus. | still to be assessed (late May, 2002) | Dan Ream, Head, Education & Outreach Services, Virginia Commonwealth University Libraries dream@vcu.edu | |
| Library Reader Survey | General Library Services Assessment | Yale University Library | http://www.library.yale.edu/assessment/surveys/readersurvey.asp | 11/16/01-
03/31/02 |
519/2324
22% |
Gap/SERVQual questionnaire with 31 questions. | Analysis is still being completed. | This survey was administered on the web and on paper. An article comparing response rates by method of invitation (email, letter, postcard) is in the works. | Holly Grossetta Nardini, Service Quality Support Director, holly.nardini@yale.edu |
copyright @ 2002, American Library Association
Last modified 14-Aug-2002